Terms & conditions
Legal Notes and General Conditions of the Contract.
1. Scope and subject of the contract. 1.1. These General Conditions of Contract govern the relationship between the Ca'Rosin Tourist Location (hereinafter "LocTur") and the Customer regarding the provision of accommodation services chosen by the Customer in the booking proposal made from those offered by the Structure, which can be viewed on the site https://carosin.bookingturbo.com/it/. 1.2. The request for the provision of the Services can be made by the Customer by submitting the Booking Proposal to LocTur by: sending an email to the carosin.info@gmail.com mailbox; by phone, verbally, by contacting the number 3280942140; through the online booking procedure on the site. 1.3. The contract is concluded when the Customer makes the Booking Proposal in the manner provided for in point 1.2. and brings it to the attention of LocTur. The actual conclusion is always subject to the availability of the Service. This confirmation is provided by LocTur upon receipt of the Proposal or immediately afterwards. 1.4. If the activation of the Services cannot take place due to impediments not attributable to LocTur, the contract will be terminated automatically, without this entailing any type of liability of LocTur towards the Customer.
2. Activation and provision of the Service. 2.1. Upon activation of the Service, LocTur guarantees the Customer: - the use of furnished housing units (hereinafter "Rooms"), in the number and type defined in the Proposal, - the possibility of using outdoor spaces, internet connection (if covered by the network), weekly rearrangement and linen change (if agreed), and any service provided by the current regional law on LocTur (see legal articles below). 2.2. LocTur will deliver to the Customer on loan for use any other accessory equipment aimed at the complete use of the selected Services (keys, remote controls, etc.). 2.3. The Customer must use the Rooms, common areas and equipment so as not to disturb the normal performance of the Service and to third parties housed in the LocTur facilities. The Customer will be exclusively liable for any direct damages deriving from the violation of this obligation, holding LocTur harmless from any consequences, costs or charges. 2.4. The Customer will indemnify LocTur from any prejudice, damage, liability, expenses, including legal ones, suffered or incurred by LocTur, and will also indemnify him from any action, reason, claim advanced by third parties against him who find cause or reason in behavior and / or omissions in any case attributable to the Customer himself or are in any case a consequence of non-compliance and / or violation of the precepts set out in these General Contract Conditions.
3. Booking and Payment. 3.1. In the case of reservations for a future period, LocTur requires the customer to pay the amount due one week in advance of the first day of arrival and overnight stay. 3.2. Failure to pay the amount due in the above terms will result in forfeiture of the booking, without the need for any communication from LocTur. 3.3 The Parties mutually acknowledge that the Deposit can never be considered paid as a confirmatory deposit. 3.4. The security deposit is to protect against possible damage caused to the property and against any possible breach by the tenant.
4. Duration of the Agreement, cancellations and penalties. 4.1. The Contract is valid and effective from the date of conclusion of the Contract itself and ends if both of the following conditions are met: - the Customer and the third parties connected to it or dependent on it, have definitively left the LocTur accommodation facility; - the Customer has paid the full amount due to LocTur. 4.2. Check-in must be made between 14:00 and 19:00, there is no possibility to use the entire structure before this time. Any arrivals after hours must be agreed in advance with LocTur. Failure to give notice can cause even long waits, of which no claims or refund claims will be accepted. The Chek-out must strictly take place by 10:00, if this does not happen, the cost of an additional night will be charged. 4.3. the customer has the right to cancel the booking and terminate the contract within the time limits referred to in point 3.1. No reimbursement is provided for the guest who leaves LocTur early whatever the cause. 4.4. In case of no show (no-show), the entire deposit will be retained by the Customer.
5. Privacy protection. 5.1. The Customer is informed, pursuant to Article 13 of Legislative Decree No. 196/2003, that the processing of personal data provided to LocTur is necessary in order to allow, directly or even through third parties, to fulfill the obligations deriving from the this contract or for the fulfillment of the obligations established by law or regulations. 5.2. The data controller is the legal representative of LocTur.
6. Documents. 6.1. Upon arrival at the LocTur, valid identity documents (Identity Card, Passport) must be delivered, necessary for the registrations required by current legislation. Failure to comply with this obligation constitutes a violation of the provisions of the criminal code and authorizes us to request the immediate abandonment of LocTur. The data of our guests are treated in accordance with the current privacy legislation. 6.2. Each additional individual must be communicated and contributes €25 per night.
7. Liability of LocTur. 7.1. LocTur will be responsible for the breach of contract and the provision of the Service exclusively for facts attributable to it. 7.2. If, upon arrival, the Customer finds a Service that is different from the one agreed upon but accepts it anyway, it is deemed automatically forfeited from any claim for compensation and the new Service replaces, by agreement of the parties, the one previously agreed.
8. Limits of Liability. 8.1. LocTur will not be liable in the event of delays, inconveniences, malfunctions and / or interruptions of the Service due to: - unforeseeable circumstances or force majeure; - tampering or interventions on the service or on the equipment carried out by the Customer or by third parties not authorized by LocTur; - damage or inconvenience caused by total or partial interruption of the supply of electricity or water; - LocTur will not be responsible for valuables owned by customers and brought inside the structure.
9. Management recommends: 9.1. Silence. Total silence must be observed from 23:00 to 07:00 and from 13:00 to 15:00; it is forbidden to access the private areas of LocTur. Children must always be accompanied by an adult. In any case, a behavior must be maintained that at any time of day and in no way affects the peace of others. 9.2. Cleaning. The rearrangement of the rooms is weekly and on request. The rooms must be vacated by 10.00 for cleaning. We kindly ask you to arrange your personal belongings to allow for such cleaning. 9.3. Other Guests. It is strictly forbidden to bring other people into the room, on the porch and in any area of the LocTur without the authorization of the manager, under penalty of a supplement of € 250.00 The customer cannot sublease or loan the room, in whole or in part, under penalty of the termination of the booking fee and penalty of € 250.00. 9.4. Animals. Pets can only use the garden, upon request. The owners are solely responsible for damage caused by animals to people or things. Behavior that respects the sensitivity of others must be maintained. 9.5. Smoking / Weapons / Drugs. It is strictly forbidden to introduce weapons, drugs and illegal things. Under penalty of immediate termination of the contract. It is also strictly forbidden to smoke in the room. You can freely smoke on the terrace, strictly using the ashtrays present there. 9.6. Personal objects. You cannot leave objects of any kind in the corridors or common areas. LocTur is not responsible for personal items left unattended. N.B. we decline all responsibility for the loss, theft or damage to objects of your property left in the rooms unattended. 9.7. Sense of modesty. It is strictly forbidden to wander around inside the LocTur wearing clothing that could offend others' modesty. In any case it is forbidden for the Client to carry out acts and behaviors that could cause annoyance to the other inhabitants of the building. 9.8. Parties / Events. It is forbidden to organize parties or events. 9.9. Kitchen. Proper use of the kitchen and its equipment is allowed. 9.10. Waste. They should be placed in the dry bin (gray). Recyclable waste must be placed in the respective bins: Paper, Glass / Cans and Plastic. 9.11. Toilet. Correct and civil use of the toilets is recommended, avoiding throwing anything into the toilet. (use the special baskets). 9.12. Windows. Please keep the windows closed! Ventilate only for 10-15 minutes a day (in clear weather) 9.13. Washer and dryer. Free use is permitted twice a week. Drying clothes inside the premises is prohibited. 9.14. Extra appliances. Do not introduce additional appliances (electric heater, coffee machine,...). 9.15. Cleaning. PLEASE LEAVE THE PREMISES AND EQUIPMENT CLEAN AT THE END OF THE LEASE, otherwise the cleaning cost of € 50 will be charged.
10. Reference legislation. The short lease contract of the furnished property for tourism / business / study purposes of the tenant, refers to: to Law 431 of 1998 art.1 com.2. letter C., in art. 1571 C.C. et seq, in art. 53 of the Tourism Code Legislative Decree 79/2011, art. 4 of the D.L. 50/2017 converted with Law 96/2017, to art. 27bis L.R. n.11/2013 and the Regional Regulation 10/9/2019 n.2. In particular, rental accommodation for exclusively tourist purposes, pursuant to article 1 of law no. 431 of 9 December 1998, without the provision of services, are accommodation facilities, not open to the public or subject to classification, which exclusively ensure: - the supply of electricity, hot and cold water, gas and any air conditioning; - maintenance of the accommodation, repair and replacement of deteriorated furnishings and equipment; - cleaning of the accommodation and, if required, supply of linen, including the bathroom, both exclusively at each change of the guest; - communication of data on arrivals and presences of rented accommodation, electronically.
By law we cannot serve meals.
11. Obligations of the tenant. The lessee undertakes to use the property diligently, in accordance with the provisions of the Civil Code (Book Four - Title III - Chapter VI - Section I). Art. 1577 When the rented property needs repairs, the latter is required to notify the lessor. In the case of urgent repairs, the lessee can carry them out directly, subject to reimbursement, provided that he notifies the lessor at the same time. Art. 1587 The lessee must take delivery of the thing and observe diligence in using it for the use and custody determined in the contract. Art. 1588 The lessee is liable for the loss and deterioration of the thing that occurs during the lease, even if deriving from fire. He is also responsible for loss and deterioration caused by people he has admitted, even temporarily. Art. 1590 The lessee must return the thing to the lessor in the same state in which he received it. In the absence of a description, it is assumed that the tenant has received the thing in a good state of repair. The violation of the obligation legitimizes the lessor to take action for the specific execution, as well as for compensation for damages (art.1223 of the civil code).